Making the most of our new website.

August 2nd, 2011

As you may have noticed, Northern Freight Service has launched an updated version of its website and interacting with us is now easier than ever. We have increased the functionality of the site in order to better serve our clients and customers. Most of our site and related content is available to the public, however, certain content is protected and available only to registered site visitors. By registering, you will have full access to the online content we provide.  To view protected content, simply register and login.

How do I get started?

Getting involved is just a few simple steps. 1) Click on the “Register” link in the lower right hand corner of the new home page.  You will be redirected to the “Registration Page” which must be completed.  Carefully include the required fields before submitting the page. 2) Check the email you used in the registration process for the verification link.  You must click on the verification link in order to complete the submission process.  The link will expire after 7 days. 3) Once submitted, a Northern Freight service representative will review your registration and grant approval.  We feel it is important to review each registration to ensure accuracy and thus provide our customers with a rich interaction. Once approved, you will be notified by email and you may login and access all parts of our web site. Remember, if you have difficulty, you may always call us directly at 800.383.8688 toll-free.

Communication is the KEY to Logistics Success

June 9th, 2011

The logistics industry has been characterized by many as a sales driven industry. At Northern Freight Service, Inc, we have found that a sales focus is counterproductive. In fact, our experience has shown that the industry is a communication based relationship building process. Communication is the linchpin that aids all members of our industry in accomplishing their respective goals. We take our role as communications facilitator very seriously. When working with carriers and customers alike, we use three simple rules in all communication:

• Clear – Northern Freight trains its specialists to ensure that all of our communication, whether electronic, voice, or in-person, are perfectly understandable to all parties involved.
• Concise – Why use 20 words when you can use 5. Lets face it, our industry is busy and very time conscience. Getting to the point quickly saves everybody time.
• Accurate – Mistakes cost money. As a 3PL, we believe that accurate communications are mission critical.